Last Updated: March 2026 This Privacy Policy explains how RoomieU LLC ("RoomieU", "we", "us", or "our") collects, uses, and protects personal information when you access or use the RoomieU platform, website, and related services (the "Service"). RoomieU LLC operates the RoomieU platform, which helps students connect with potential roommates. By accessing or using the Service, you agree to the practices described in this Privacy Policy. ## 1. Information We Collect We collect several types of information to operate and improve the Service. ### Information You Provide Directly When you create an account or use the Service, we may collect: - Full name - Email address - College or university affiliation - Graduation year - Housing and roommate preferences - Profile photos - Personal bio or description - Social media handles or links (such as Instagram or LinkedIn) - Messages sent through the platform - Any additional information you choose to provide Providing certain information may be required to use features of the Service. ### Student Verification Information To maintain a trusted student community, RoomieU requires users to verify their student status. Users may be asked to upload documentation confirming admission to or enrollment at a college or university. This may include documents such as a college acceptance letter or other official school documentation. Verification documents are used solely to confirm eligibility to use the platform. Verification documents are stored securely and access is restricted to authorized personnel. These documents are not visible to other users. RoomieU may delete verification documents after verification is completed or retain them temporarily to prevent fraud or repeated verification attempts. Users should avoid uploading sensitive personal information that is not necessary for verification. ### Automatically Collected Information When you use the Service, we may automatically collect certain technical information including: - IP address - Device type and operating system - Browser type - Platform usage logs - Pages visited within the platform - Approximate geographic location based on IP address This information helps us maintain security and improve the platform. ### Cookies and Tracking Technologies RoomieU uses cookies and similar technologies to: - Maintain login sessions - Remember user preferences - Analyze platform usage - Improve performance and reliability You can control cookie settings through your browser. ## 2. How We Use Information RoomieU uses collected information to: - Create and manage user accounts - Verify student eligibility - Match users with compatible roommates - Display profiles to other verified students - Enable communication between users - Provide customer support - Improve the platform and user experience - Detect and prevent fraud or abuse - Comply with legal obligations We may also use anonymized or aggregated data for research and analytics. ## 3. Information Sharing RoomieU does not sell personal information. Information may be shared in the following situations. ### With Other Users Certain profile information is visible to other verified students on the platform, including: - Name - Profile photo - Bio and preferences - Social media links you choose to share Users control what information they include in their profiles. ### Service Providers RoomieU may share information with trusted service providers who help operate the platform, including: - Cloud hosting providers - Authentication and security providers - Email and messaging services - Analytics services - Identity verification services These providers are required to protect your information and use it only for services provided to RoomieU. ### Legal Requirements We may disclose information if necessary to: - Comply with applicable laws - Respond to legal requests or court orders - Enforce our Terms of Service - Protect the safety of users - Investigate fraud or security concerns ## 4. Social Media Links RoomieU allows users to optionally include links or usernames for third party social media platforms such as Instagram, TikTok, or LinkedIn. If you choose to provide a social media handle or link, that information may be displayed on your profile and visible to other users. RoomieU does not access, scrape, verify, or retrieve information from these platforms beyond the information you voluntarily provide. RoomieU is not affiliated with, endorsed by, or sponsored by Instagram, TikTok, LinkedIn, or any other third party platforms. ## 5. Data Security RoomieU implements reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet platform can guarantee complete security. ## 6. Data Retention RoomieU retains personal information only as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce agreements. If you delete your account, your personal information will be deleted or anonymized within a reasonable period unless retention is required for legal or security reasons. ## 7. Your Rights Users may: - Access their personal information - Update or correct account information - Delete their account - Request a copy of their data Most actions can be completed through account settings. ## 8. Sale of Personal Information RoomieU does not sell your personal information. RoomieU does not share your personal information with third parties for targeted advertising purposes. If our practices change in the future, we will update this policy and provide a mechanism for you to opt out. ## 9. Sensitive Personal Information RoomieU may collect sensitive personal information such as roommate and housing preferences and private messages between users. This information is used solely to operate and provide the Service. We limit the use and disclosure of sensitive personal information to what is necessary to provide the Service. ## 10. How to Exercise Your Rights You may exercise your privacy rights by: - Emailing us at [support@roomieu.com](mailto:support@roomieu.com) - Using the privacy settings available within your account We will verify your identity before processing your request. ## 11. Non-Discrimination We will not deny services, charge different prices, or provide a different level or quality of service because you exercised your privacy rights. ## 12. Third Party Links The Service may contain links to external websites or platforms. RoomieU does not control or assume responsibility for the privacy practices of those services. ## 13. Children's Privacy RoomieU is intended only for individuals who are at least 18 years old and enrolled in a college or university. RoomieU does not knowingly collect personal information from individuals under 18. ## 14. Changes to This Policy RoomieU may update this Privacy Policy periodically. The "Last Updated" date reflects the most recent revision. Continued use of the Service after changes constitutes acceptance of the updated policy. ## 15. Contact Us For questions regarding this Privacy Policy, contact: [support@roomieu.com](mailto:support@roomieu.com) RoomieU is operated by RoomieU LLC.